Contact Us

We love connecting with our customers! Whether you have a question, a special request, or just want to chat, don’t hesitate to reach out to us. We’re happy to help in any way we can.

How to Reach Us:

  • Email: hello@watersandwild.com

  • Phone: +353 86 2384953

  • Address:
    Waters+Wild
    The Square, Glandore P81D992, West Cork Ireland

 

Returns & Refunds

At Waters+Wild, we want you to be completely satisfied with your purchase. If for any reason you’re not happy with your order, we're here to assist you. We offer a 30-day return policy on all items, provided they are returned in their original, unused, and undamaged condition.

Returns Process:

If you’d like to return a product, please contact us first at hello@watersandwild.com with your order number and the reason for your return. We will guide you through the process and help arrange the return.

Alternatively, you can reach us by phone at +353 86 2384953.

Return Conditions:

  • Returns are accepted within 30 days of receiving your order.

  • The product must be unused, in its original packaging, and in resalable condition.

  • Items must be returned in their original packaging.

If 30 days have passed since your purchase, unfortunately, we cannot offer a refund or exchange.

Refunds:

Once we receive and inspect your returned item, we will notify you by email. If your return is approved, your refund will be processed, and the amount will be credited to your original payment method.

Refunds may take a few days to appear, depending on your bank or card provider.

Late or Missing Refunds:

If you haven’t received your refund yet, please check the following:

  1. Review your bank account or credit card statement.

  2. Contact your credit card company—refund processing times may vary.

  3. Contact your bank for any delays in processing.

If you’ve completed all of the above and still haven’t received your refund yet, please reach out to us at hello@watersandwild.com.